We want you to love your Sound of Silk products, almost as much as you love your alchemy crystal bowls. If you need to return or exchange an item, we're here to help.
You have 14 calendar days to return an item from the date you received it. Your item must be unused and in the same condition that you received it. To start a a return, please email us at info@soundofsilk.com and we will email you a return form that you will fill out and insert in your return package. As we’re a small (and new!) business, we’d appreciate knowing the reason for your return, as we’re always striving to meet our clients’ needs.
Refunds
Once your returned item is received, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning/exchanging your item.
Exchanges
Find you need a different size? No problem. We want you to love your Sound of Silk products! Send us an email at info@soundofsilk.com.