Frequently Asked Questions
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Besides being the most luxurious fabric on the planet, silk is a natural and durable fabric. Pure silk charmeuse, the silk Sound of Silk uses in our collection, has a smooth surface with minimal friction, making it ideal for use as a cover, as it slips right over the alchemy crystal bowl. Where as cotton loses elasticity quickly, and synthetic fabric doesn’t feel like a vibrational fabric match for alchemy crystal bowls, silk is naturally beautiful, naturally strong, and quite frankly, the perfect natural choice to care for our alchemy crystal bowls.
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All of our products are designed and handcrafted in Los Angeles. We work with a female-owned small factory in downtown Los Angeles that has been creating amazing products for over 40 years, along with its exceptional team of sewers, cutters, and pattern makers. It takes a talented and skilled team to bring Sound of Silk's handcrafted collection to you.
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Currently, we offer Sound of Silk products in soft white silk. Choosing white was a happy accident, as it was the first color of silk used in development. What we realized was by crafting the silk covers in white, the natural color and beauty of the bowls shined through, enhancing the star product, your alchemy crystal bowl.
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It took 18 months of development to bring you Sound of Silk. Development included fabric exploration, product development, and speaking with leading sound healers about their needs. After testing many styles of fabrics, we found that silk, specifically pure silk charmeuse, was the optimal fabric to care for the alchemy crystal bowls, as it had the durability, beauty, energy, and functionality that met the vision of Sound of Silk. We hope you love our products as much as we do! Explore our products HERE.
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Absolutely!
Our sizing corresponds with the size of your alchemy crystal bowl. If unsure of your alchemy crystal bowl’s size, check the bottom of your bowl for the sticker that lists its size.
Every alchemy crystal bowl, and every set are one of a kind and have natural variations in width and height. Depending on the exact dimensions of your beautiful bowl, the fit of your silk accessories may vary.
Need more guidance on choosing a size? No problem. Email info@soundofsilk.com.
Silk Cover Dimensions:
Size 6: Circular Base - 6”/Height - 16”
Size 7: Circular Base - 7”/Height - 16”
Size 8: Circular Base - 8”/Height - 16”
Size 9: Circular Base - 9”/Height - 16”
Size 10: Circular Base - 10”/Height - 19”
Size 11: Circular Base - 11”/Height - 19”
Size 12: Circular Base - 12”/Height - 19”
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We happily ship all over the United States, including U.S. territories. To celebrate the launch of our website, we are offering free shipping for a limited time!
We do not offer shipping outside of the United States at this time, but if you live outside the United States, feel free to send us an inquiry at info@soundofsilk.com and continue to explore our products HERE.
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We recommend you dry clean your silk accessories, as needed. If you would like to press your silk covers, we recommend you turn them inside out and gently steam them.
Care for your silk accessories and they will continue to care for your alchemy crystal bowls.
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We want you to love your Sound of Silk products, almost as much as you love your alchemy crystal bowls. If you need to return or exchange an item, we're here to help.
You have 14 calendar days to return an item from the date you received it. Your item must be unused and in the same condition that you received it. To start a a return, please email us at info@soundofsilk.com and we will email you a return form that you will fill out and insert in your return package. As we’re a small (and new!) business, we’d appreciate knowing the reason for your return, as we’re always striving to meet our clients’ needs.
Refunds
Once your returned item is received, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning/exchanging your item.
Exchanges
Find you need a different size? No problem. We want you to love your Sound of Silk products! Send us an email at info@soundofsilk.com.
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We are here to help! If you have any other questions, email us at info@soundofsilk.com or shoot a DM @sound_of_silk!
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Sound of Silk takes great care in crafting and providing high-quality silk accessories to help you care for your alchemy crystal bowls. As our products are handcrafted and one of a kind, like your alchemy crystal bowls, slight variations may occur. While our products are designed to enhance how you care for your alchemy crystal bowl, our products are not intended to replace the careful attention required when handling or transporting alchemy crystal bowls.
LIMITATION OF LIABILITY
Sound of Silk shall not be held responsible for any damages, losses, including but not limited to breakage of alchemy crystal bowls while using our products. We advise our customers to handle alchemy crystal bowls with the utmost care and caution to prevent any accidents or damage.
ASSUMPTION OF RISK
You acknowledge and accept the inherent risks associated with using and transporting alchemy crystal bowls. You agree that Sound of Silk shall not be liable for any damages or losses to your alchemy crystal bowls while utilizing Sound of Silk’s products.